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Relocating a Reservation

Moving a reservation to a different lot is a simple process that can be done from the reservation panel. This is useful when you have a guest that wants to move to a different lot or if you need to move a guest to a different lot due to maintenance or other reasons.

There are two ways to move a reservation to a different lot. You can either move the reservation to a different lot from the reservation panel or from the timeline.

Note

When relocating a reservation to a different lot the system will automatically recalculate the pricing of the reservation based on the new lot. If you need to override the pricing you can do so by clicking on the Override Pricing button when editing the reservation.

Moving a Reservation from the Reservation Panel

To move a reservation from the reservation panel follow these steps:

  1. Go to the reservation panel.
  2. Select the reservation you would like to move from the grid or the timeline by clicking on it twice.

  3. Now with the reservation that you want to move selected click on the Search icon located to the right of the Lot section.

    find new lot number

  4. This will open up the campgrounds map where you can select the new lot for the reservation. Note: only available lots will be displayed on the map.

    select new lot

  5. Once the new lot is selected the reservation will recalculate the pricing of the reservation based on the new lot. If you need to override the pricing you can do so by clicking on the Override Pricing button.

  6. Then click on the Save button to save the changes.

Moving a Reservation from the Timeline

To move a reservation from the timeline follow these steps:

  1. Go to the timeline.
  2. Click on the Edit icon located in the top left corner of the timeline. This will allow you to move reservations onto different lots and adjust the dates of the reservation.

  3. Now click on the reservation you would like to move to a different lot. You will see a Move icon appear to the left of the reservation. With your mouse click and hold on the Move icon and drag the reservation to the new lot.

    relocating lot from timeline

  4. The reservation will automatically recalculate the pricing based on the new lot and will snap into place on the new lot using the same arrival and departure times as the original reservation.

  5. If you need to edit the reservation further you can do so by double clicking on the reservation and making the necessary changes.